Resource Pro provides fast, reliable and accurate back office processing and analytical support to the insurance and transportation industry. We help you improve the efficiency, turnaround speed and quality of service in your back office with significant reductions in your overall operational expenses.

How it works: Resource Pro offers a simple, easy-to-implement solution. You identify routine tasks, which, by delegating, would free up your staff to focus on higher value area of their work. Resource Pro maps your workflow procedures and train a dedicated team of processing specialists, based in China, to perform these daily tasks as if they were an extension of your own staff.

Remote Staffing: Unlike traditional outsourcing solutions, Resource Pro does not replace your existing staff or IT systems, Resource Pro supports them. By connecting remotely to your systems, they are able to integrate seamlessly into your team. By utilizing our specialists in China, you have become a 24/5 operation. Think of Resource Pro as your night shift, serving you and your customers after hours and enabling you to deliver unbeatable service.

Business Impact: Experience shows employees are more productive and happier, when they can focus on the high value areas of their work. By freeing your current employees from routine, repetitive tasks, they can handle more business, reducing your need to hire and train more administrative staff. Results have shown increase in overall morale, higher overall production, and higher profit margins.

Currently Resource Pro has 2 remote staffing programs available the following is additional information on these products and links to additional information:

Resource Pro Transportation: Resource Pro’s highly educated and highly motivated employees can complete tasks like basic data entry, van line shipment registration, van line statement reconciliation, bank account reconciliation, customer proposals, claims response and follow up, email response to your web based advertising, and much more. For more information click here.

Resource Pro Insurance Agency Services: Resource Pro’s highly educated and highly motivated employees can complete tasks for both the managing general insurance agency and retail insurance agency. For more information click here.